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020 _a1856043363
040 _aUMI
_cUMI
082 _a025.1
_bKIN
100 _akinnell, Margaret
_92352
245 _aImproving library and information services through self-assessment :
_ba guide for senior managers and staff developers /
_cMargaret kinnell, Bob Usherwood, Kathryn Jones
260 _aLondon :
_bLibrary Association Publishing,
_cc1999
300 _avii, 180 p. :
_bill. ;
_g24 cm.
440 _a British library research and innovation report, 172
500 _aTable of Contents Introducing self-assessment Quality in context The push to self-assessment Self-assessment criteria for library and information services Undertaking self-assessment Self-assessment and the planning process Self-assessment in library and information services
504 _aIncludes Bibliography and index
650 _aLibrary administration
650 _aLibraries planning
650 _aQuality control
650 _aDocumentaion, services
700 _4Usherwood, Bob
700 _4Jones, Kathryn
942 _2ddc
_cBK
999 _c2674
_d2674