000 00590nam a22002057a 4500
999 _c2462
_d2462
003 OSt
005 20181126130953.0
008 110805t xxu||||| |||| 00| 0 eng d
020 _a9783540679677
040 _aUMI
_cUMI
082 _a658.4013
_bRAM
100 _aRampersad, Hubert K.
_91998
245 _aTotal quality management :
_bAn executive guide to continuous improvement /
_cHubert K. Rampersad.
260 _aBerlin :
_bSpringer,
_c2001.
300 _a183 p. ;
_g18 cm.
650 _aContinuous improvement
650 _aTeam building
942 _2ddc
_cBK