| 000 | 00716nam a22002177a 4500 | ||
|---|---|---|---|
| 999 |
_c1735 _d1735 |
||
| 003 | OSt | ||
| 005 | 20181115145058.0 | ||
| 008 | 181115b ||||| |||| 00| 0 eng d | ||
| 020 | _a9780412574009 | ||
| 040 |
_aUMI _cUMI |
||
| 082 | 0 | 0 |
_a658.562 _222 _bZAI |
| 100 | 1 |
_aZairi, Mohamed. _9328 |
|
| 245 | 1 | 0 |
_aMeasuring performance for business results / _cMohamed Zairi. |
| 260 |
_aLondon ; _aNew York : _bChapman & Hall, _cc1994. |
||
| 300 |
_axvii, 310 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references (p. [287]-306) and index. | ||
| 650 | 0 |
_aTotal quality management _xEvaluation. _9329 |
|
| 650 | 0 |
_aBenchmarking (Management) _9330 |
|
| 650 | 0 |
_aPerformance _xEvaluation. _9331 |
|
| 942 |
_2ddc _cBK |
||