| 000 | 00594nam a2200205Ia 4500 | ||
|---|---|---|---|
| 999 |
_c1215 _d1215 |
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| 003 | OSt | ||
| 005 | 20181113133342.0 | ||
| 008 | 110411s9999 xx 000 0 und d | ||
| 020 | _a9780333716816 | ||
| 040 |
_aUMI _cUMI |
||
| 082 |
_a658.4012 _bBOT |
||
| 100 | _aBotten, Neil | ||
| 245 |
_aCompetitive strategies for service organisations / _cNeil Botten, John J. McManus. |
||
| 260 |
_aBasingstoke : _bMacmillan, _c1999. |
||
| 300 |
_a327 p. ; _c24 cm. |
||
| 650 |
_aService industries _vManagement. |
||
| 650 | _aStrategic planning. | ||
| 700 | _aMcManus, John J. | ||
| 942 |
_2ddc _cBK |
||