| 000 | 00624nam a22001937a 4500 | ||
|---|---|---|---|
| 008 | 180808b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781260092424 | ||
| 082 |
_a658 _bBOR |
||
| 100 | _aBordoloi, Sanjeev | ||
| 245 |
_aService management : _bOperations, strategy, information technology / _cSanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons. |
||
| 250 | _a9th ed. | ||
| 260 |
_aBoston, [Mass.] : _bMcGraw-Hill, _c2018. |
||
| 300 |
_axi, 520 p. ; _c27 cm. |
||
| 650 | _aService industries | ||
| 650 | _aManagement | ||
| 700 | _aFitzsimmons, James A. | ||
| 700 | _aFitzsimmons, Mona J., | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c10575 _d10575 |
||