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			Amaze your customers! : Creative tips on winning and keeping your customers / Daniel Zanetti. by Zanetti, Daniel. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c2006Availability: Items available for loan: UMI Main Library (1) Call number: 658.8343 ZAN. Place hold Add to cart (remove)
			How to measure customer satisfaction / Nigel Hill, John Brierley and Rob MacDougall. by Hill, Nigel \| Brierley, John \| MacDougall, Rob. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Aldershot : Gower Publishing Ltd., c2003Availability: Items available for loan: UMI Main Library (2) Call number: 658.812 HIL, ... Place hold Add to cart (remove)

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