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			The mind of the customer : How great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / Richard Hodge and Lou Schachter. by Hodge, Richard \| Schachter, Lou. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2006Availability: Items available for loan: UMI Main Library (1) Call number: 658.81 HOD. Place hold Add to cart (remove)
			It's all about customers : The perfect way to grow your business through marketing, sales and service / John Fraser- Robinson. by Fraser- Robinson, John. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kogan Page, 1999Availability: No items available. Add to cart (remove)
			It's all about customers : The perfect way to grow your business through marketing, sales and service / John Fraser- Robinson. by Fraser- Robinson, John. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kogan Page, 1999Availability: No items available. Add to cart (remove)
			Building great customer experiences / Colin Shaw and John Ivens. by Shaw, Colin \| Ivens, John. Series: Beyond philosophyMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Palgrave, c2002Availability: Items available for loan: UMI Main Library (10) Call number: 658.12 SHA, ... Place hold Add to cart (remove)

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