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			Customer focus / Melanie Allen and Karen Holmes. by Allen, Melaniew \| Holmes, Karen. Series: Institute of Management open learning programme. workbook 4. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Pergamon Open Learning, 1997Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 ALL. Place hold Add to cart (remove)
			Communication / Cathy Lake. by Lake, Cathy \| Lewis, Gareth. Series: Institute of Management open learning programme ; workbook 16. \| editor, Gareth LewisMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : The Institute of Management, c1997, rep. 1999Availability: Items available for loan: UMI Main Library (1) Call number: 658.45 LAK. Place hold Add to cart (remove)
			Customer focus : Manage activities certificate SNVQ level 4 / Melanie Allen, Karen Holmes. by Allen, Melanie \| Holmes, Karen. Series: Institute of Management open learning programme, workbook 4Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Pergamon Open Learning, 1997Availability: No items available. Add to cart (remove)

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