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			Management : Quality and competitiveness / John M. Ivancerich, Peter Lorenzi, Steven J Skinner, Philip B Crosby. by Ivancerich, John M \| Lorenzi, Peter \| Skinner, Steven J \| Crosby, Philip B. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Burr Ridge, Illinois : Irwin, c1994Availability: Items available for loan: UMI Main Library (2) Call number: 658 IVA, ... Place hold Add to cart (remove)
			Quality is still free : Making quality certain in uncertain times / Philip B. Crosby. by Crosby, Philip B. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c1996Availability: Items available for loan: UMI Main Library (1) Call number: 658.562 CRO. Place hold Add to cart (remove)

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