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			Customer service pocketbook / Tony Newby and Sean McManus. by Newby, Tony \| McManus, Sean. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Arlesford : Management Pocketbooks, 2002Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 NEW. Place hold Add to cart (remove)
			Customer service pocketbook / Susan [and] Derek Nash. by Newby, Tony \| Nash, Derek. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Arlesford : Management Pocketbooks, 2002Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 NAS. Place hold Add to cart (remove)

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