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			Services management : An integrated approach / edited by Bart van Looy, Paul Gemmel, Roland Van Dierdonck. by Looy, Bart \| Gemmel, Paul \| Dierdonck, Roland. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England : Prentice Hall, 2003Availability: Items available for loan: UMI Main Library (6) Call number: 658.869SER, ... Place hold Add to cart (remove)
			Services management : An integrated approach / edited by Bart Van Looy, Paul Gemmel and Roland Van Dierdonck. by Looy, Bart Van \| Gemmel, Paul \| Van Dierdonck, Roland \| Gemmel,Paul \| Dierdonck, Roland Van. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Essex, England : Pearson Education Ltd., c2003Availability: Items available for loan: UMI Main Library (7) Call number: 658.8 SER, ... Place hold Add to cart (remove)
			Services management : An intergrated approach / edited by Bart Van Looy, Roland Van Dierdonck, Paul Gemmel. by Looy, Bart Van \| Dierddonck, Roland \| Gemmel, Paul. Edition: (1st ed.)Material type: Text; Format: print ; Literary form: Not fiction Publication details: London; San Francisco : Financial Times , c1998Availability: Items available for loan: UMI Main Library (1) Call number: 658.869 SER. Place hold Add to cart (remove)

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