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			Service management : Operations, strategy, information technology / James A Fitzsimmons, Mona J Fitzsimmons, Sanjeev Bordoloi. by Fitzsimmons, James A \| Fitzsimmons, Mona J \| Bordoloi, Sanjeev. Edition: 8th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2014Availability: Items available for loan: UMI Main Library (4) Call number: 658 FIT, ... Place hold Add to cart (remove)
			Service management : Operations, strategy, information technology / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons. by Bordoloi, Sanjeev \| Fitzsimmons, James A \| Fitzsimmons, Mona J. Edition: 9th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, [Mass.] : McGraw-Hill, 2018Availability: Items available for loan: UMI Main Library (4) Call number: 658 BOR, ... Place hold Add to cart (remove)

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