Normal view MARC view ISBD view

Customer care excellence : How to create an effective customer focus / Sarah Cook.

By: Cook, Sarah Material type: Text

TextPublication details: London ; Philadelphia : Kogan Page, 2008Edition: 5th edDescription: vi, 280 p. : ill. ; 24 cmISBN: 9780749450663Subject(s): Customer relations | Customer services | Total quality managementDDC classification: 658.812

Item type:

Books-General

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Current library	Collection	Call number	Status	Date due
Mbale Centre Library	Seen During Stock-taking	658.812COO (Browse shelf(Opens below))	Available
Mbale Centre Library	Seen During Stock-taking	658.812COO (Browse shelf(Opens below))	Available

Includes bibliographical references (p. [270-272]) and index.

There are no comments on this title.

to post a comment.