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Zapp! the lightning of empowerment : How to improve productivity, quality / William C. Byham with Jeff Cox.

By:

Byham, William C

Contributor(s):

Cox, Jeff, 1951-

Material type:

TextPublication details: New York : Ballantine Pub. Group, 1998.Edition: Rev. Ballantine books edDescription: ix, 212 p. : ill. ; 21 cmISBN:

9780712680356

Other title:

The lightning of empowerment : How to improve productivity, quality, and employee satisfaction

Subject(s):

DDC classification:

658.314 22 BYH

Item type:

Books-General

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