The complete Idiot's guide to great customer service / Ron Karr and Donald W Blohowiak.

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TextPublication details: New York : Alpha books ltd., 1997Description: 325 p. : ill. ; 23 cmISBN:

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Current library	Call number	Status	Barcode
UMI Main Library	658.812KAR (Browse shelf(Opens below))	Available	99-116

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