Management by process : A road map to sustainable business process management / John Jeston and Johan Nelis.

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TextPublication details: Burlington, MA : Butterworth-Heinemann, 2006.Edition: 1st edDescription: xxi, 303 p. : ill. ; 26 cmISBN:

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Holdings
Current library	Collection	Call number	Status	Barcode
UMI Main Library	Seen During Stock-taking	658.4 JES (Browse shelf(Opens below))	Available	2014-116

Includes bibliographical references (p. [429]-432) and index.

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