Services management : An integrated approach / edited by Bart Van Looy, Paul Gemmel and Roland Van Dierdonck.

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TextPublication details: Essex, England : Pearson Education Ltd., c2003.Edition: 2nd edDescription: xxvi, 529 p. : ill. ; 25 cmISBN:

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Holdings
Current library	Collection	Call number	Status	Barcode
UMI Main Library		658.8 SER (Browse shelf(Opens below))	Available	2010-2949
UMI Main Library		658.8 SER (Browse shelf(Opens below))	Available	2010-2955
UMI Main Library	Seen During Stock-taking	658.8 SER (Browse shelf(Opens below))	Available	2010-2951
UMI Main Library	Seen During Stock-taking	658.8 SER (Browse shelf(Opens below))	Available	2010-1092
UMI Main Library	Seen During Stock-taking	658.8 SER (Browse shelf(Opens below))	Available	2010-2946
UMI Main Library	Seen During Stock-taking	658.8 SER (Browse shelf(Opens below))	Available	2010-2954
UMI Main Library	Seen During Stock-taking	658.8 SER (Browse shelf(Opens below))	Available	2010-1089

Includes bibliographic references and index.

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