Flawless consulting : a guide to getting your expertise used / Peter Block ; illustrated by Janis Nowlan.
Material type:
TextPublication details: Austin, Tex. : San Diego, Calif. : Learning Concepts ; Distributed by University Associates, c1981Description: ix, 215 p. : ill. ; 25 cmISBN: 9780787948030; 0787948039Subject(s): Business consultantsDDC classification: 001.02373
Books-General
| Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Archives Centre | 001.02373 BLO (Browse shelf(Opens below)) | Withdrawn Item | 2004-307 |
Table of Contents
A Consultant by Any Other Name
Techniques Are Not Enough
Flawless Consulting
Contracting Overview
The Contracting Meeting
The Agonies of Contracting
The Internal Consultant
Understanding Resistance
Dealing with Resistance
From Diagnosis to Discovery
Getting the Data; Whole Systems Discovery
Preparing for Feedback
Managing the Feedback Meeting
Implementation
Strategies of Engagement
Some Tools for Engagement
Ethics and the Shadow Side
The Heart of the Matter
Another Checklist You Can Use; Suggestions for Further Reading
Acknowledgements
About the Author.
Bibliography: p. 211.
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