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			Meeting customer needs / Ian Smith. by Smith, Ian, 1953-. Series: [Institute of Management series]Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Corby, Northants : Butterworth/Heinemann ; Institute of Management Foundation, 1997Availability: Items available for loan: UMI Main Library (2) Call number: 658.802SMI. Place hold Add to cart (remove)
			The field sales handbook / Cowden Jim. by Cowden, Jim. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Institute of Management Foundation/Pitman, 1994Availability: Items available for loan: UMI Main Library (1) Call number: 658.81 COW. Place hold Add to cart (remove)
			Understanding business process management / Teresa Riley. by Riley, Teresa. Series: Open learningMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Institute Of management Foundation, c1997Availability: Items available for loan: UMI Main Library (2) Call number: 302.35 RIL, ... Place hold Add to cart (remove)
			Managing in the public sector / Brian Blundell and Alex Murdock. by Blundell, Brian \| Murdock, Alexander. Series: Institute of Management seriesMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Boston : Institute of Management Foundation ; Butterworth-Heinemann, c1997Availability: Items available for loan: UMI Main Library (1) Call number: 351.1 BLU. Place hold Add to cart (remove)
			No cover image available Institute of Management Material type: Text; Format: print ; Literary form: Not fiction Publication details: Corby Institute of Management Foundation 1998Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 WEL. Place hold Add to cart (remove)