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			Getting the right people to do the job / Lisa Davis. by Davis, Lisa. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Pergamon Flexible Learning, 1999Availability: Items available for loan: UMI Main Library (1) Call number: 658.31 DAV. Place hold Add to cart (remove)
			Managing customer service / edited by David Pardey. by Pardey, David. Series: SuperseriesMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Burlington : Pergamon Flexible Learning : Elsevier, 2007Availability: Items available for loan: UMI Main Library (1) Call number: 658.812 MAN. Place hold Add to cart (remove)
			Understanding business process management / Teresa Riley. by Riley, Teresa. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Pergamon Flexible Learning, 2003Availability: No items available. Add to cart (remove)

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