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Impact and influence : Tools and techniques for creating a lasting impression / Richard Hale and Peter Whitlam.

by Hale, Richard | Whitlam, Peter.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 1999Availability: Items available for loan: UMI Main Library (2) Call number: 158.7 HAL, ...

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Customer care excellence : How to create an effective customer focus / Sarah Cook.

by Cook, Sarah.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2008Availability: Items available for loan: UMI Main Library (2) Call number: 658.812COO, ...

Books-General
Instant time management : Reorganize your life and work now! / Brian Clegg.

by Clegg, Brian.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 1999Availability: Items available for loan: UMI Main Library (1) Call number: 658.4093 CLE.

Books-General
Competence-based assessment techniques / Shirley Fletcher.

by Fletcher, Shirley.

Series: Kogan Page practical trainer seriesEdition: Rev. 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 2000Availability: Items available for loan: UMI Main Library (1) Call number: 658.3125 FLE.

Books-General
Instant coaching : Inspire others to reach their potential now / Paul Birch.

by Birch, Paul.

Series: Kogan Page instant seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c2001Availability: Items available for loan: UMI Main Library (2) Call number: 658.3124 BIR.

Books-General
Creativity in public relations / Andy Green.

by Green, Andy.

Series: PR in practice seriesEdition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c2001Availability: Items available for loan: UMI Main Library (2) Call number: 659.2 GRE.

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Benchmarking and threshold standards in higher education / Helen Smith, Michael Armstrong and Sally Brown.

by Smith, Helen | Armstrong, Michael | Brown, Sally.

Series: Staff and educational development seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c1999Availability: Items available for loan: UMI Main Library (1) Call number: 378.41 SMI.

Books-General
Running public relations department / Mike Beard.

by Beard, Mike.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page Limited, 2001Availability: Items available for loan: UMI Main Library (1) Call number: 659.2 BEA.

Books-General
The staff development handbook : An action guide for managers and supervisors / Peter R. Sheal.

by Sheal, Peter R.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 1992Availability: Items available for loan: UMI Main Library (1) Call number: 658.312404 SHE.

Books-General
Managing quality in the service sector / Mike Asher.

by Asher, Mike.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c1996Availability: Items available for loan: UMI Main Library (1) Call number: 658.4013 ASH.

Books-General
Dealing with the employee from hell : A guide to coaching and motivating / Shaun Belding.

by Belding, Shaun.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c2005Availability: Items available for loan: UMI Main Library (3) Call number: 658.3045 BEL.

Books-General
Getting the best out of performance management in your school / Franklin Hartle, Kate Everall [and] Chris Baker.

by Hartle, Franklin | Everall, Kate | Baker, Chris, 1954-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 2001Availability: Items available for loan: UMI Main Library (1) Call number: 371.200941 HAR.

Books-General
Total quality management in education / Edward Sallis.

by Sallis, Edward.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page ; 2001Availability: Items available for loan: UMI Main Library (1) Call number: 371.2 SAL.

Books-General
Online job hunting : Great answers to tough questions / Yate Martin and Terra Dourlin.

by Yate, Martin | Dourlin, Terra.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c2001Availability: Items available for loan: UMI Main Library (1) Call number: 650.1402854678 YAT.

Books-General
Research, teaching and learning in higher education / edited by Brenda Smith and Sally Brown.

by Smith, Brenda (Brenda M.) | Brown, Sally, 1950 Feb. 1- | Staff and Educational Development Association.

Series: Staff and educational development seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: London ; [Washington, D.C.] : Kogan Page, c1995Availability: Items available for loan: UMI Main Library (1) Call number: 378.125RES.

Books-General
How to be better at... delegation and coaching / Tony Atherton.

by Atherton, Tony.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c1999Other title: Delegation and coaching.Availability: Items available for loan: UMI Main Library (1) Call number: 658.402ATH.

Books-General
12 ladders to world class performance : How your organization can compete with the best in the world / David Drennan, Stuart Pennington.

by Drennan, David | Pennington, Stuart.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 2000Availability: Items available for loan: UMI Main Library (1) Call number: 658DRE.

Books-General
The servant leader : Unleashing the power of your people / Robert P. Neuschel.

by Neuschel, Robert P.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 2005Availability: Items available for loan: UMI Main Library (2) Call number: 658.4092 NEU.

Books-General
The complete facilitator's handbook / John Heron.

by Heron, John.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c1999Availability: Items available for loan: UMI Main Library (1) Call number: 658.3124 HER.

Books-General
How to be your own management consultant : Tools and techniques to improve your business through internal consulting / edited by calvert Markham.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, c2000Availability: Items available for loan: UMI Main Library (2) Call number: 658.46MAR.

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