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Books-General
Marketing planning for services / Malcolm MacDonald and Adrian Payne.

by MacDonald, Malcolm | Payne, Adrian.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Butterworth-Heinemann, 1998Availability: Items available for loan: UMI Main Library (1) Call number: 658.802 MAC .

Books-General
Managing an effective operation / Paul Graves and Eddie Fowler.

by Graves, Paul | Fowler, Eddie.

Series: Institute of Management seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth Heinemann, 1995Availability: Items available for loan: UMI Main Library (1) Call number: 658.4 GRA.

Books-General
Changing the way we work / R. Meredith Belbin.

by Belbin, R. M.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, 1998Availability: Items available for loan: UMI Main Library (1) Call number: 658.402 BEL.

Books-General
From knowledge to intelligence : Creating competitive advantage in the next economy / Helen N. Rothberg and G. Scott Erickson.

by Rothberg, Helen N | Erickson, G. Scott.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston : Elsevier Butterworth-Heinemann, c2005Availability: Items available for loan: UMI Main Library (1) Call number: 658.4038 ROT.

Books-General
Key account management : The definitive guide / Malcolm McDonald and Diana Woodburn.

by McDonald, Malcolm | Woodburn, Diana.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Boston : Butterworth-Heinemann, 2007Availability: Items available for loan: UMI Main Library (1) Call number: 658.804MCD.

Books-General
Auditing quality / NEBS Management.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Butterworth-Heinemann, 1998Availability: Items available for loan: UMI Main Library (1) Call number: 658.562 AUD.

Books-General
Leading for a change : How to master the 5 challenges faced by every leader / Ralph D. Jacobson.

by Jacobson, Ralph D, 1948-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Butterworth-Heinemann, c2000Availability: Items available for loan: UMI Main Library (1) Call number: 658.4092 JAC.

Books-General
The daily Drucker : 366 days of insight and motivation for getting the right things done / Peter Ferdinand Drucker and Joseph A. Maciariello.

by Drucker, Peter Ferdinand | Maciariello, Joseph A.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam : Elsevier Butterworth-Heinemann, 2007Availability: Items available for loan: UMI Main Library (1) Call number: 658.4 DRU.

Books-General
Strategic operations management / Steve Brown ... [et al.].

by Brown, Steve | Brown, Steve.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Elsevier Butterworth-Heinemann, c2005Availability: Items available for loan: UMI Main Library (1) Call number: 658.5 STR.

Books-General
Marketing research / Toon Quee Wong.

by Wong, Toon Quee.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth Heinemann, c1999Availability: Items available for loan: UMI Main Library (1) Call number: 658.83 WON.

Books-General
Managing quality / Desmond Bell, Philip McBride and George Wilson.

by Bell, Desmond | McBride, Philip | Wilson, George, 1961-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston : Butterworth Heinemann, 1994Availability: Items available for loan: UMI Main Library (1) Call number: 658.562 BEL.

Books-General
Cybermarketing : How to use the Internet to market your goods and services / Pauline Bickerton, Matthew Bickerton and Upkar Pardesi.

by Bickerton, Pauline | Bickerton, Matthew | Pardesi, Upkar | Chartered Institute of Marketing.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, 2000Availability: Items available for loan: UMI Main Library (1) Call number: 658.84BIC.

Books-General
Global airlines : Competition in a transnational industry / Pat Hanlon.

by Hanlon, J. P. (James Patrick), 1942-.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Butterworth-Heinemann, 1999Availability: Items available for loan: UMI Main Library (1) Call number: 387.71HAN.

Books-General
Managing information / David A. Wilson.

by Wilson, David A, 1939- | Institute of Management (Great Britain).

Series: Institute of Management seriesEdition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, c1997Availability: Items available for loan: UMI Main Library (1) Call number: 658.4038 WIL.

Books-General
Key issues in the new knowledge management / Joseph M. Firestone, Mark W. McElroy.

by Firestone, Joseph M | McElroy, Mark W.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: [Hartland Four Corners, Vt] : Boston, MA : KMCI Press ; Butterworth-Heinemann, c2003Other title: New knowledge management.Availability: Items available for loan: UMI Main Library (1) Call number: 658.4038FIR.

Books-General
Meeting customer needs / Ian Smith.

by Smith, Ian, 1953-.

Series: [Institute of Management series]Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Corby, Northants : Butterworth/Heinemann ; Institute of Management Foundation, 1997Availability: Items available for loan: UMI Main Library (2) Call number: 658.802SMI.

Books-General
The strategic management of intellectual capital / David A. Klein, editor.

by Klein, David A, 1959-.

Series: Resources for the knowledge-based economyMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston : Butterworth-Heinemann, c1998Online access: Publisher description | Table of contents Availability: Items available for loan: UMI Main Library (4) Call number: 658.4 STR, ...

Books-General
Advertising in tourism and leisure / Nigel Morgan and Annette Pritchard.

by Morgan, Nigel | Pritchard, Annette.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Butterworth-Heinemann, c2000Availability: Items available for loan: UMI Main Library (1) Call number: 659.19338MOR.

Books-General
Positive recruitment and retention / Corine Leech.

by Leech, Corinne.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Burlington : Elsevier Butterworth-Heinemann, 2005Availability: Items available for loan: UMI Main Library (1) Call number: 658.311 LEE.

Books-General
Knowledge management in theory and practice / Kimiz Dalkir.

by Dalkir, Kimiz.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Boston : Elsevier/Butterworth Heinemann, c2005Availability: Items available for loan: UMI Main Library (1) Call number: 658.4038 DAL.

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