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21.

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Managing customer service / Jenny Hayes and Frances Dredge. by

Hayes, Jenny
Dredge, Frances

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot : Gower, c1998

Availability: Items available for loan: UMI Main Library (1)Call number: 658.812 HAY.

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22.

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How to measure customer satisfaction / Nigel Hill, John Brierley and Rob MacDougall. by

Hill, Nigel, 1952-
Brierley, John
MacDougall, Rob

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot ; Brookfield, Vt. : Gower, c1999

Availability: Items available for loan: UMI Main Library (1)Call number: 658.812 HIL.

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23.

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Gower handbook of purchasing management / edited by Marc Day. by

Day, Marc
Chartered Institute of Purchasing & Supply
Gower Publishing Company

Edition: 3rd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hants, England ; Burlington, VT : Gower ; [London] : Chartered Institute of Purchasing & Supply, c2002

Other title:

Handbook of purchasing management
Purchasing management

Availability: Items available for loan: UMI Main Library (4)Call number: 658.72GOW, ...

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24.

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Gower handbook of management skills / edited by Dorothy M. Stewart. by

Stewart, Dorothy M

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot : Gower, 1992

Other title:

Handbook of management skills

Availability: Items available for loan: UMI Main Library (3)Call number: 658GOW, ...

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25.

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Changing your spots : A guide to personal change / Terry Wilson. by

Wilson, Terry, 1942 Aug 26-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hampshire, England ; Brookefield, Vt. : Gower, c1998

Availability: Items available for loan: UMI Main Library (1)Call number: 158.1 WIL.

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26.

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525 ways to be a better manager / Ron Coleman and Giles Barrie. by

Coleman, Ron, 1941-
Barrie, Giles

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hampshire, England ; Brookfield, Vt. : Gower, c1998

Other title:

Five hundred twenty-five ways to be a better manager

Availability: Items available for loan: UMI Main Library (2)Call number: 658.4 COL, ...

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27.

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Economic foundations of strategic management / Mehmet Barca. by

Barca, Mehmet

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hants, England ; Burlington, VT : Ashgate, c2003

Availability: Items available for loan: UMI Main Library (1)Call number: 658.4012 BAR.

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28.

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Principles of environmental and resource economics : A Guide for Students and decision-makers / edited by Henk Folmer. by

Folmer, Henk

Series: New horizons in environmental economics

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot : Elgar, 1997

Availability: Items available for loan: UMI Main Library (1)Call number: 333.7 PRI.

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29.

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Ethics at work / Bob Kelley. by

Kelley, Bob, 1946-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hants, England ; Brookfield, Vt., USA : Gower, c1999

Availability: Items available for loan: UMI Main Library (1)Call number: 174.4 KEL.

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30.

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Public finance in developing countries / Vito Tanzi. by

Tanzi, Vito

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hants, England ; Brookfield, Vt., USA : E. Elgar Pub., c1991

Availability: Items available for loan: UMI Main Library (1)Call number: 336.091724 TAN.

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31.

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Opportunity spotting : How to turn good ideas into business success / Nigel MacLennan. by

MacLennan, Nigel, 1961-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hampshire, UK ; Brookfield, VT, USA : Gower, 1998

Availability: Items available for loan: UMI Main Library (1)Call number: 650.1 MAC.

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32.

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Agenda setting and public policy in Africa / edited by Kelechi A. Kalu. by

Kalu, Kelechi Amihe

Series: Contemporary perspectives on developing societies

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hants, England ; Burlington, VT : Ashgate, 2004

Availability: Items available for loan: UMI Main Library (6)Call number: 320.6 AGE, ...

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33.

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Coaching and mentoring / Nigel MacLennan. by

MacLennan, Nigel, 1961-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, England ; Brookfield, Vt., USA : Gower, c1995

Availability: Items available for loan: UMI Main Library (1)Call number: 658.407124MAC.

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34.

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Counselling for managers / Nigel MacLennan. by

MacLennan, Nigel

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot : Gower, 1998

Availability: Items available for loan: UMI Main Library (1)Call number: 158.30246 MAC.

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35.

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The mentoring manual / Mike Whittaker and Ann Cartwright. by

Whittaker, Mike, 1944-
Cartwright, Ann, 1953-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hampshire, England ; Brookfield, VT : Gower, c2000

Availability: Items available for loan: UMI Main Library (1)Call number: 658.3124WHI.

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36.

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Company administration handbook / Derek Beattie. by

Beattie, Derek

Edition: 7th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hants., England : Gower, c1990

Availability: Items available for loan: UMI Main Library (1)Call number: 658.00941BEA.

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37.

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50 ways to liven up your meetings : Fifty ways to liven up your meetings / Graham Roberts-Phelps. by

Roberts-Phelps, Graham

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2001

Availability: Items available for loan: UMI Main Library (1)Call number: 658.456 ROB.

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38.

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Senior female international managers : Why so few? / Margaret Linehan. by

Linehan, Margaret

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot : Ashgate, 2000

Availability: Items available for loan: UMI Main Library (1)Call number: 658.40908 LIN.

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39.

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Harrod's librarians' glossary : 9,000 terms used in information management, library science, publishing, the book trades and archive management / Ray Pry Therch and Raymond John Prytherch. by

Therch, Ray Pry
Prytherch, Raymond John

Series: Harrod's Librarians'glossary of terms used in Librarianship,documentation and the book crafts,and reference book

Edition: 8th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot : Gower Publishing co., c1995

Availability: Items available for loan: UMI Main Library (1)Call number: 020.3 THE.

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40.

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The management of a student research project / John A Sharp, Keith Howard. by

Sharp, John A
Howard, Keith

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Aldershot, Gower Publishing, 2000

Availability: Items available for loan: UMI Main Library (1)Call number: 001.4 SHA.

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