TY - BOOK AU - Keefe, William F. TI - Listen, management !: creative listening for better managing SN - 0070334366 U1 - 808.59 22 PY - 1971/// CY - New York PB - McGraw-Hill KW - Communication in the company. KW - Communication in management KW - Listening N1 - Table of Contents 1. Introduction : Listening for managers, executives 2. Why listen? 3. The listening mind 4. Creativity - the element of adventure 5. Preparation - mental, emotional and physical 6. The fact and the act of listening 7. Ingredients of the method 8. Listen when - and with whom? closing the circle 9. Pitfalls Includes index ER -