Asher, Mike <br/><br/>
Managing quality in the service sector / 
Mike Asher. 
 - London :  Kogan Page Limited,  1996. 
 - 222 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>0749419547 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control
<br/><br/><label>Dewey Class. No.: </label>658.4013   / MIC