TY  - BOOK
AU  - Murphy, Herta A. 
AU  - Hildebrandt, Herbert W. 
AU  - Thomas, Jane P. 
TI  - Effective business communication
SN  - 9780071145077
U1  - 651.7  
PY  - 1997///
CY  - Boston, Mass. ; London : 
PB  - McGraw-Hill, 
KW  - Business communication
ER  -