Murphy, Herta A.  <br/><br/>
Effective business communication / 
Herta A. Murphy, Herbert W. Hildebrandt, Jane P. Thomas. 
 - 7th ed. 
 - Boston, Mass. ; London :   McGraw-Hill,   c1997. 
 - xiii, 640 p. ;  25 cm. 
<br/><br/><label>ISBN: </label>9780071145077 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>Dewey Class. No.: </label>651.7   / MUR