TY  - BOOK
AU  - Jeston,John
AU  - Nelis,Johan
TI  - Management by process: A road map to sustainable business process management 
SN  - 0750669217
U1  - 658.4 22
PY  - 2006///
CY  - Burlington, MA
PB  - Butterworth-Heinemann
KW  - Industrial management
KW  - Production planning
KW  - Reengineering (Management)
KW  - Business planning
KW  - Process control
N1  - Includes bibliographical references (p. [429]-432) and index
ER  -