Principles of total quality /
Vincent K. Omachonu, Joel E. Ross, J. A. Swift.
- 3rd ed.
- Boca Raton, Fla. : CRC Press, c2004.
- xviii, 493 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9781574443264
2004041857
Total quality management. Quality control. Quality control--Standards.