Harbour, Jerry L. <br/><br/>
The basics of performance measurement / 
Jerry L. Harbour. 
 - 2nd ed. 
 - Boca Raton :  CRC Press,  c2009. 
 - vii, 93 p. :  ill. ;  23 cm. 
<br/><br/> "A Productivity Press book." 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781439802496 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Performance standards.<br/>Performance--Evaluation.
<br/><br/><label>Dewey Class. No.: </label>658.3125  / HAR