TY  - BOOK
AU  - Lammle,Todd
AU  - Hales,Kevin
TI  - CCNP: support study guide 
SN  - 9780782127133
U1  - 004.6076 21
PY  - 2000///
CY  - San Francisco
PB  - Sybex
KW  - Routers (Computer networks)
KW  - Examinations
KW  - Study guides
KW  - Telecommunications engineers
KW  - Certification
KW  - Software configuration management
KW  - Internetworking (Telecommunication)
N1  - Table of Contents

Troubleshooting methodology
Protocol attributes
Generic troubleshooting tools
Cisco's Diagnostic commands
Applying Cisco's Diagnostic tools
Troubleshooting TCP/IP Connectivity
Troubleshooting serial line and frame relay connectivity
Troubleshooting ISDN
Troubleshooting Novell Connectivity
Troubleshooting AppleTalk Connectivity
Troubleshooting Switched Ethernet
Cisco Support Functions
Practice exam
Commands in this study guide
; Includes index
ER  -