Murphy, Herta A. <br/><br/>
Effective business communications / 
Herta A. Murphy, Herbert W. Hildebrandt, Jane P. Thomas. 
 - 7th ed. 
 - New York :  McGraw-Hill Companies,  c1997. 
 - xxii, 617 p. :  col. ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780070443983 
<br/><br/><label>LCCN: </label>96049149  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence.<br/>Business report writing.<br/>Business communication.
<br/><br/><label>Dewey Class. No.: </label>651.7  / MUR