TY - BOOK AU - Shah,Anwar ED - World Bank. TI - Public services delivery SN - 9780821361405 U1 - 361.60684 22 PY - 2005/// CY - Washington, D.C. PB - World Bank KW - Government productivity KW - Evaluation KW - Public administration KW - Municipal services KW - Medical care KW - Education KW - Public welfare KW - Infrastructure (Economics) N1 - Includes bibliographical references and index ER -