Riley, Teresa <br/><br/>
Understanding business process management / 
Teresa Riley. 
 - Oxford :  Institute Of management Foundation,  c1997. 
 - xiv,136 p. :  ill. ;  26 cm. 
 - Open learning .
<br/><br/><label>ISBN: </label>9780750636599 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organisational behavior
<br/><br/><label>Dewey Class. No.: </label>302.35  / RIL