TY  - BOOK
ED  - Great Britain.
ED  - Lancaster (England : Duchy)
TI  - The Citizen's Charter: Second report, 1994 
SN  - 0101254024
U1  - 350.8 22
PY  - 1994///
CY  - London
PB  - HMSO
KW  - Administrative agencies
KW  - Great Britain
KW  - Evaluation
KW  - Executive departments
KW  - Privatization
KW  - Government business enterprises
KW  - Government productivity
ER  -