Morgan, Colin. <br/><br/>
Total quality management in the public sector :  An international perspective / 
Colin Morgan and Stephen Murgatroyd. 
 - Buckingham, England ;  Philadelphia :  Open University Press,  1994. 
 - xii, 212 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references (p. [195]-200) and index. 
<br/><br/><label>ISBN: </label>0335191037 9780335191024 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management in government.
<br/><br/><label>Dewey Class. No.: </label>350.0078  / MOR