TY - BOOK AU - Phillips,Jack J. AU - Stone,Ron D. AU - Phillips,Patricia Pulliam TI - The human resources scorecard: Measuring the return on investment SN - 9780877193678 U1 - 331 22 PY - 2001/// CY - Boston, Mass. PB - Butterworth-Heinemann KW - Wages and labor productivity KW - Measurement KW - Labor costs KW - Accounting KW - Human capital KW - Cost effectiveness KW - Manpower planning KW - Labor economics KW - Rate of return N1 - Includes bibliographical references and index ER -