Managing quality and human resources : A guide to continuous improvement /
Managing quality & human resources
Barrie Dale, Cary Cooper, and Adrian Wilkinson.
- Fully rev. new ed.
- Oxford [England] ; Malden, Mass. : Blackwell, c2001.
- xv, 272 p. : ill. ; 23 cm.
Includes bibliographical references and index.
8187233532 (pbk. : alk. paper)
Total quality management. Human capital. Comparative management. Total quality management--United States. Total quality management--Japan.