Managing with total quality management :  Theory and practice / 
Adrian Wilkinson ... [et al]. 
 - London :  Macmillan business,  c1998. 
 - vii, 207 p. :  ill. ;  23 cm. 
<br/><br/>Includes indexes. 
<br/><br/><label>ISBN: </label>9780333620076 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562  / MAN