Business and professional communication : Plans, processes, and performance /
James R. DiSanza, Nancy J. Legge.
- 4th ed.
- Boston : Pearson/Allyn and Bacon, c2009.
- xvii, 301 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780205581856
2007048807
Business communication. Communication in organizations. Communication in management. Interpersonal communication.