Adair, John <br/><br/>
Effective communication / 
John Adair. 
 - London :  Pan MacMilan,  c1997. 
 - 257 p. :  ill. ;  24 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>9780330347860 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>Dewey Class. No.: </label>658.45  / ADA