TY - BOOK AU - Ilich, John TI - The complete idiots guide to winning through negotiation SN - 9780028610375 U1 - 658.45 22 PY - 1996/// CY - New York, NY : PB - Alpha Books, KW - Negotiation KW - Control (Psychology) KW - Persuasion (Psychology) N1 - Includes index ER -