Daffy, Chris <br/><br/>
Once a customer, always a customer / 
Chris Daffy. 
 - 3rd rev. ed 
 - Dublin, Ireland :  Oak Tree Press,  2001. 
 - xi, 292 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>1-86076-164-x 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations --Handbooks, manuals, etc. <br/>Customer services  --Handbooks, manuals, etc.<br/>Customer relations.
<br/><br/><label>Dewey Class. No.: </label>658.812  / DAF