Anderson, Rolph E.

Personal selling : Building customer relationships and partnerships / Rolph E. Anderson, Alan J Dubinsky, Rajiv Mehta. - 2nd ed. - New York : Houghton Mifflin co., 2007. - xxv, 497 p. : ill. ; 26 cm.

Previous ed. published as: Personal selling : achieving customer satisfaction and loyalty / Rolph E. Anderson, Alan J. Dubinsky.

978-0-618-64570-1


Customer relations.
Selling.
Sales personnel.

658.812 / AND