Dougherty, John R. Sales and operations planning - best practices : Lessons learned from worldwide companies / John R. Dougherty, Christopher D. Gray. - Belmont, NH : Partners for Excellence, 2006. - xxiii, 321 p. : ill. ; 26 cm. ISBN: 9781412082105 Subjects--Topical Terms: Sales management--PlanningMarketing Dewey Class. No.: 658.81 / DOU