TY - BOOK ED - BPP Learning Media TI - CIM professional certificate in marketing, for exams in December 2007 and June 2008: Paper 3, customer communications SN - 9780751741827 U1 - 658.812076 PY - 2007/// CY - London : PB - BPP Learning Media, KW - Marketing KW - Examinations, questions, etc. KW - Problems, exercises, etc. ER -