TY - BOOK AU - Poe, W. Roy AU - Fruehling, Rosemary T. TI - Business communications: a case method approach U1 - 808.6 21 PY - 2000/// CY - Krishan Nagar PB - A.I.T.B.S KW - Business communication N1 - Table of Contents UNIT 1. Writing effective business communications UNIT 2. Writing letters for business purposes UNIT 3. Writing effective business memorandums and business reports; includes bibliographical references and index ER -