Rampersad, Hubert K.  <br/><br/>
Total quality management :  An executive guide to continuous improvement / 
Hubert K. Rampersad. 
 - Berlin :  Springer,  2001. 
 - 183 p. ;  18 cm. 
<br/><br/><label>ISBN: </label>9783540679677 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Continuous improvement <br/>Team building 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / RAM