TY  - BOOK
AU  - Hale, Richard 
AU  - Whitlam, Peter 
TI  - Impact and influence: Tools and techniques for creating a lasting impression 
U1  - 158.7 
PY  - 1999///
CY  - London
PB  - Kogan Page
KW  - Influence (Psychology)
KW  - Psychology, Industrial
ER  -