TY  - BOOK
AU  - Bacal,Robert
TI  - How to manage performance: 24 lessons for improving performance 
SN  - 9780071435314
U1  - 658.3125 20
PY  - 2004///
CY  - New York
PB  - McGraw-Hill
KW  - Performance standards
KW  - Performance
KW  - Evaluation
ER  -